Mark Pantalion De Vera III
Network Admin | Project Sponsor | Software Analyst | IT Professional
Paradise Garden Resort Hotel and Convention Center ( IT Specialist )
About:
Hands-on IT Lead experienced in network administration, database management, Experienced in administering identity and access management via Windows Server Active Directory, managing core network services on Linux servers, and deploying scalable cloud server infrastructure. Adept at utilizing scripting to automate routine tasks and ensuring seamless connectivity between on-premises and cloud environments.
Also skilled in configuring major hotel systems and custom software while providing robust first-line technical support. Strong leader who guides a systems team to implement, train, and deliver tailored software solutions based on precise client requirements.
WORK EXPERIENCE
PARADISE GARDEN RESORT HOTEL AND CONVENTION
CENTER
IT Specialist June 6 2019 to present
- Managed and maintained IT infrastructure, including system servers, network configurations, and CCTV security systems.
- Configured and deployed hardware/software, ensuring seamless connectivity and optimal performance for end-users.
- Troubleshot and resolved network issues, minimizing downtime and ensuring 99% system availability.
- Installed and maintained IT equipment, adhering to company security and safety standards.
OG VIP CLUB CASINO (Movenpick Resort & Spa)
IT Staff October, 1 2017- May 30 2029
- IT Support & Network Operations: Monitored Internet Service Provider (ISP) connections and IT infrastructure to ensure 99% network uptime across gaming floors.
- Gaming Floor Support: Acted as the primary on-site IT support for the Pit Manager, swiftly troubleshooting and resolving hardware, software, and CCTV issues to prevent operational delays.
- System Maintenance & Surveillance: Installed and maintained essential IT equipment and CCTV systems, ensuring continuous security and monitoring of high-traffic areas.
- Quality Assurance: Conducted routine WEB test monitoring to ensure optimal digital performance, system accessibility, and smooth user experience.
GATESSOFT CORP.
SOFTWARE SUPPORT SPECIALIST Jan, 26 2015- August 31 2017
- Delivered end-to-end technical support for enterprise software (Hotel Systems, POS, Inventory, Web Systems) and hardware (Networks, Printers).
PROFESSIONAL
- Information Technology
Networking Seminar
- Basic Computer
Troubleshooting Seminar
- Certificate of Computer
Technician
- Certificate of Completion
300-Hours Web
Development Solution
- Proficiency in Trouble
Shooting
- Basic Electronics
- Brgy.Certified Electrician
- Solar Certificate of Training